JoeP
10-01-2004, 11:33 PM
This is a rant and a whinge. If anyone reads to the end I'll be impressed. I've alluded to my low connection speed a few times, and got beyelzu worried he'd offended me, and I've been thinking about rambling on about it.
(Btw, when I'm actually hurt by a post I'll go quiet. The other reasons for going quiet are that I'm too busy to get to the site, or of course that my internet connection has dropped. So you basically can't tell if I'm upset by what you say!)
It's dial-up. At a place I used to stay about 500m away as the hadeda flies, I routinely got 56K connection speed. Here it is never above 16.8K, and often shows 12.0K. I admit to some doubt about the reported speed, because I've seen file transfers (from SA sites only) at about 4KB/s which implies about 40Kb/s rate, so the achievable speed may vary during the call. But anyway, it's bad.
The real bottleneck is the international bandwidth. There's some prioritisation going on, so customers who pay more get more use out of the international bandwidth, but not me. It's not that it's uniformly slow, but every now and then all pages (I browse a bunch of pages or sites at once 'cos I'm bored of waiting) will load slowly - and then all finish loading at once - as much as 5 minutes later.
Then there's the pricing. Call charges here are high, but they have a cool deal where (during off-peak time - 7pm to 7am and all day at weekends) you pay a maximum rate of about R8 for call however long it lasts. So you can stay on from 7pm on Friday to 7am on Monday - 60 hours - for about a cent for each 10 minutes. That makes it all neat, and I don't really need peak time access, especially not now I'm working in an office and can abuse their bandwidth.
However ... if the call drops and you redial, you pay again. They don't take fault reports seriously - first it's "take any non-Telkom equipment off the line" - you mean the computer? Of course there's no problem then. Then there's the voice-call mentality - being able to get through is enough, holding the call up is not so important. And secretly I suspect they like getting the extra money. We're getting into summer here and the line drops are getting more frequent. It could be due to electrical activity (summer storms), or rain getting into the junction boxes, or wind (as I wondered last weekend when there was a lot of wind but no rain or lightning). But you can't get them to recondition or reinstall the line to avoid these problems.
I haven't tried ordering ADSL from Telkom because they are a sick evil monopoly reporting increasing profits while gouging us. (I have tried ordering a competitive satellite-ADSL service but the supplier is not really together and has very limited coverage.) The only area where their prices are contained are national long-distance calls, because cellphones provide some kind of competition. And also because you have to sign up for 2 years and I'd be paying 2 or 3 times what I currently pay. But I'm starting to rethink this. The contract term has dropped to one year now.
And I have new demands for internet connection. My 9 year old daughter has become hooked. Atm only my computer can hook up, so she has to beg me for internet time. An ADSL connection would solve this because it would be worth getting a multi-port hub/router and linking the other computer. Secondly, she has to wait until 7pm and between dinner and bedtime it's limited. ADSL is always on so there'd be no problem using it earlier. (Of course, then we'd be into the "no internet until you've finished your homework" battles.)
This evening (shameful confession) I said she could have some internet time ... and then I found lotsa threads here I wanted to reply to. As we know, if you leave them for the next day they all revert to 'read' status, and anyway I'm in the mood now and might not be tomorrow. So I have carried on reading and typing, and saying "no, I'm still busy, no I don't know how long" when she comes in and says "Daaad, I'm booored". Mean, horrible father! Eventually she said huffily "I'm going to bed then, I've got nothing to do." But in bed she cried. And cried. And got cross with me when I was trying to comfort her and she began to realise I was right.
Don't think I really feel bad about my behaviour, just about her sadness: it's totally over the top to have a crying fit about daddy breaking a vague promise for time on the internet. And to refuse to consider anything else she could do. There's some power struggle and learning (or not yet) to deal with disappointment going on here.
But dammit, it's all because of my pathetic internet connection.
(Btw, when I'm actually hurt by a post I'll go quiet. The other reasons for going quiet are that I'm too busy to get to the site, or of course that my internet connection has dropped. So you basically can't tell if I'm upset by what you say!)
It's dial-up. At a place I used to stay about 500m away as the hadeda flies, I routinely got 56K connection speed. Here it is never above 16.8K, and often shows 12.0K. I admit to some doubt about the reported speed, because I've seen file transfers (from SA sites only) at about 4KB/s which implies about 40Kb/s rate, so the achievable speed may vary during the call. But anyway, it's bad.
The real bottleneck is the international bandwidth. There's some prioritisation going on, so customers who pay more get more use out of the international bandwidth, but not me. It's not that it's uniformly slow, but every now and then all pages (I browse a bunch of pages or sites at once 'cos I'm bored of waiting) will load slowly - and then all finish loading at once - as much as 5 minutes later.
Then there's the pricing. Call charges here are high, but they have a cool deal where (during off-peak time - 7pm to 7am and all day at weekends) you pay a maximum rate of about R8 for call however long it lasts. So you can stay on from 7pm on Friday to 7am on Monday - 60 hours - for about a cent for each 10 minutes. That makes it all neat, and I don't really need peak time access, especially not now I'm working in an office and can abuse their bandwidth.
However ... if the call drops and you redial, you pay again. They don't take fault reports seriously - first it's "take any non-Telkom equipment off the line" - you mean the computer? Of course there's no problem then. Then there's the voice-call mentality - being able to get through is enough, holding the call up is not so important. And secretly I suspect they like getting the extra money. We're getting into summer here and the line drops are getting more frequent. It could be due to electrical activity (summer storms), or rain getting into the junction boxes, or wind (as I wondered last weekend when there was a lot of wind but no rain or lightning). But you can't get them to recondition or reinstall the line to avoid these problems.
I haven't tried ordering ADSL from Telkom because they are a sick evil monopoly reporting increasing profits while gouging us. (I have tried ordering a competitive satellite-ADSL service but the supplier is not really together and has very limited coverage.) The only area where their prices are contained are national long-distance calls, because cellphones provide some kind of competition. And also because you have to sign up for 2 years and I'd be paying 2 or 3 times what I currently pay. But I'm starting to rethink this. The contract term has dropped to one year now.
And I have new demands for internet connection. My 9 year old daughter has become hooked. Atm only my computer can hook up, so she has to beg me for internet time. An ADSL connection would solve this because it would be worth getting a multi-port hub/router and linking the other computer. Secondly, she has to wait until 7pm and between dinner and bedtime it's limited. ADSL is always on so there'd be no problem using it earlier. (Of course, then we'd be into the "no internet until you've finished your homework" battles.)
This evening (shameful confession) I said she could have some internet time ... and then I found lotsa threads here I wanted to reply to. As we know, if you leave them for the next day they all revert to 'read' status, and anyway I'm in the mood now and might not be tomorrow. So I have carried on reading and typing, and saying "no, I'm still busy, no I don't know how long" when she comes in and says "Daaad, I'm booored". Mean, horrible father! Eventually she said huffily "I'm going to bed then, I've got nothing to do." But in bed she cried. And cried. And got cross with me when I was trying to comfort her and she began to realise I was right.
Don't think I really feel bad about my behaviour, just about her sadness: it's totally over the top to have a crying fit about daddy breaking a vague promise for time on the internet. And to refuse to consider anything else she could do. There's some power struggle and learning (or not yet) to deal with disappointment going on here.
But dammit, it's all because of my pathetic internet connection.