[Kamilah Hauptmann]

Not Google, but I just ran the gauntlet with a phone system that tried really hard to be smooth but I got stuck on a thing with an impossible answer, it transferred me to a human who couldn't help me at all because the identifying info I needed to prove I was me to the human wasn't available even on the company's app on the phone. But the phone computer IDed me no problem. Frustrating for me and the poor operator.

/senseless rant