[JoeP]

When speaking to Warren...
Use colorful descriptions
Emphasize the future
Don't trust that they will follow specific verbal instructions
Don't bore them with something they has heard before

curses is analytical, inventive, and craves tough problems to solve, but you can bore her easily with predictability.

When emailing curses...
Use data to prove a point
Send lots of extra information (like links and attachments)
Don't appeal to her feelings to drive her to action
Don't use emotionally expressive language