Lyft, but whatever, this extends to all those 'surveys' where the wide eyed and desperate looking sales help almost begs you for 'all tens'.
TIL: @lyft drivers get fired if their rating falls below 4.6/5. Basically, if riders mentally calibrate "4" as a "meets expectations", we're really setting drivers up to be fired. And there's no way to reward truly exceptional w/o punishing the perfectly adequate.
Indeed, the whole "revolutionary" part of the ride hailing companies is just how much they treat their drivers as disposable robotic cogs with the bonus of being in a high enough legal grade that they don't have to take responsibility when their cogs fuck up.
Uber has basically told drivers their days are numbered and as soon as robotic cars take off, they're all fired, er I mean the work for hire contract which absolves Uber of any responsibility sidestepping labor laws will be terminated.
Edit to add: I think it's important to point out what the ratings are actually for. Lyft/Uber doesn't actually give a crap how fantastic your ride was all they care about is "Will this person return to our service?" The out of 5 rating hides the fact that it's distilled down to a yes or no rating with 5 being a yes and anything less than that being a percentage of no. If you have a large enough pool of drivers then the system wants to keep only those with a guarantee they will bring back customers and prunes any of those uncertainties, even if there is nothing actually wrong with them as drivers. Which then ultimately rewards the people willing to push themselves to unhealthy levels, with the shitty reward of not being fired.
Has any other company had a more batshit year than Uber? In lieu of a traditional report card, I briefly considered just copying and pasting text from the Book of Revelation into this article. That’s how bad it was.
From what I read, it wasn't a street with vehicles parked on the side, but the person was jaywalking. I wonder if the "driver" was bored after days of riding around in autonomous mode and not really paying attention.
An extreme amount of irony would ensue if the person struck was waiting for an Uber.
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Build a man a fire and he'll be warm for the night. Light a man on fire and he'll be warm the rest of his life.
Human-driven Uber cars have killed humans: Uber sued over girl's death in S.F. - SFGate (2014) (as have human-driven non-Uber cars, of course - this article is more about shitty Uber management practices).
Tesla Autopilot has also killed a human, although in this case it was the driver and it was driver-assistance technology rather than driverless (mind you, the recent Uber incident also had a "human safety driver supervising the vehicle"): Uber Death Likely to Spur Tesla-Like Scrutiny, Finger-Pointing - Bloomberg
Ok, this is where is gets interesting: human causes the death of an Uber driver: 16-Year-Old Girl Allegedly Hacks Uber Driver To Death With Machete (2017) - she bought the weapons and then called the Uber. The converse of this would be driverless cars actively hunting down humans. And you know that's going to happen.