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  #676  
Old 07-01-2016, 06:41 PM
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Default Re: First World Problems

I have my weekly sauna booking coming up in 20 minutes. Which kinda sucks because I am rocking a great hair day for once.
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  #677  
Old 07-01-2016, 06:45 PM
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Default Re: First World Problems

That's a pretty serious problem.
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  #678  
Old 07-01-2016, 07:58 PM
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Alert Re: First World Problems

Quote:
Originally Posted by JoeP View Post
Actually I may be posting this in the wrong thread.

Since Britain has voted to leave the First World.
The good news is that you might soon qualify for financial aid from Luxembourg!
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Last edited by Ymir's blood; 07-02-2016 at 12:42 AM.
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  #679  
Old 07-01-2016, 11:02 PM
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Default Re: First World Problems

Quote:
Service status
11:00 pm on Fri 01 Jul
...
Fix estimate
01 July 23:00
So I reckon the engineer is not doing anything, and the guy who updates the "Fix estimate" time has knocked off for the weekend.
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  #680  
Old 07-04-2016, 07:12 AM
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Default Re: First World Problems

Quote:
Originally Posted by Ymir's blood View Post
Quote:
Originally Posted by JoeP View Post
Actually I may be posting this in the wrong thread.

Since Britain has voted to leave the First World.
The good news is that you might soon qualify for financial aid from Luxembourg!
:backaway::english:
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  #681  
Old 07-13-2016, 12:27 PM
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Default Re: First World Problems

I live in a condo with a Homeowners Association. There is a management firm we pay to collect dues and so forth. We changed firms at the beinning of the year. Prior to that, I had a positive balance on my account, several months worth in fact, in order to avoid paying late fees for being a day or two late. Oh, how they did love to levee those late fees!

The switchover from the old firm to the new happened January first. I just got assessed a late fee! It came in the mail. I can only surmise that my positive balance never posted to my new account at the time of the changeover.

Now I can have the fun of finding out if anyone will admit to having my money sitting around unposted somewhere. I have a feeling this is going to suck to be me. I will be very happy if anyone admits to an oversight, but somehow I feel that's not in the cards. Neither company sends out anything like a statement. They hand out payment coupon books every year, like it's still 1966 or something.
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  #682  
Old 07-13-2016, 11:40 PM
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Default Re: First World Problems

Quote:
Originally Posted by SR71 View Post
They hand out payment coupon books every year, like it's still 1966 or something.
It's not 1966? :ohshi:
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  #683  
Old 07-14-2016, 11:42 AM
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Default Re: First World Problems

Quote:
Originally Posted by Kyuss Apollo View Post
Quote:
Originally Posted by SR71 View Post
They hand out payment coupon books every year, like it's still 1966 or something.
It's not 1966? :ohshi:
:nope:

The England football team proves this every 4 years.
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  #684  
Old 07-14-2016, 07:11 PM
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Default Re: First World Problems

:ohsnap:
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  #685  
Old 07-15-2016, 10:45 AM
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Default Re: First World Problems

I have a similar but smaller problem with my water utility bill. I always paid this by direct debit where the water company can take money from my bank account - and they set the amount they take it's not fixed.

You would think that this system would work fine (as it does for my credit cards and other stuff) but the water company are incompetent and/or greedy so they always used to use 'estimated bills' and other tricks to take more money than I actually owed them.

So I didn't even care about that - the electricity and gas companies do the same and my accounts with them are always providing them with free credit from me, but I figure it doesn't matter that much and I don't have to do anything to actually pay the bills - it's all automatic.

But about three years ago the water company got in touch with me and admitted that they'd allowed my account to get so far into credit that they would now stop all my payments for at least two years to allow it to get back to somewhere near zero before they took any more of my money - I said okay and forgot about it.

About six months ago they started sending me final demand letters threatening to cut off my water unless I paid them. Normally I get no correspondence from them at all (I can get a statement from the internet if I want one) so this was a shock. I got in touch with them and told them it was all their fault and all they needed to do was start taking money via direct debit again - I'd never asked them to stop in the first place. I also sent them a one-off cheque to cover what they were demanding while they got around to re-activating the direct debit. A few days ago I got another final demand and sent them another cheque. It appears that they're so incompetent that instead of putting the direct debits on hold they somehow cancelled their account with my bank completely.

Note that I never get just a bill, or even a 'demand' - it's nothing, nothing, nothing, ... Bam! Final demand:pay us now or you will soon be dying of thirst!!!1!

I now have to run around visiting my bank and spend time phoning these water company idiots so that I can set up a fresh direct debit.

How does the water company billing department manage to be so stupid? The only thing they do in their life is send out bills to customers and collect payments. You'd think that was so straightforward that it would be impossible to cock it up, but you'd be wrong.
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  #686  
Old 07-15-2016, 12:07 PM
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Default Re: First World Problems

I don't suppose you're in the Thames Water region. I know the new CEO of Thames Water.

He used to be the CEO of the mobile telecoms company I worked for ... which is going under ... and also had a crap billing system.
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  #687  
Old 07-15-2016, 12:38 PM
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Default Re: First World Problems

I'm in the Severn Trent water region. But I'm quietly confident that customers in all regions have to suffer from the same levels of incompetence.
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  #688  
Old 07-16-2016, 12:04 AM
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Default Re: First World Problems

My local water company is similarly fucked up. If I make a payment, it usually doesn't show up on the next bill and the accompanying "we're shutting off your fucking water, you deadbeat" letter.

I then have to call them -- and they have extremely stupid limited hours that they're at the phone -- but this is important because they have shut my water off before when I didn't take the "you didn't pay last week so off with your water!" letters seriously. Then there's like, no water, and it costs about 5 times what I owed them in the first place to get it turned back on. And "you have to be home, or fuggedaboutit." Apparently just in case I'd do something idiotic, like turn on ALL the faucets in my house when they shut off my water. Because, that would help, right?

Couple months ago I finally managed to get an online account with them, which is a little faster at recording payments, but they are like freaking soup nazis.

Water companies -- another gift of the corporation in the guise of a governmental body. I miss my well.
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Last edited by Kyuss Apollo; 07-16-2016 at 12:16 AM.
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  #689  
Old 07-17-2016, 05:43 AM
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Default Re: First World Problems

My local rural water company does not do online anything, so they get a check.

The billing for the local fire department, to which I pay a small monthly fire run protection [racket] charge, is handled by the town water department. They accept online payments, but charge a $1.50 convenience fee for doing so, so they get a check. These are the only two checks I write in a month.

This results in my checks being so old they still have the house landline phone number on it, and we haven't had a landline phone in about a decade.
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  #690  
Old 07-17-2016, 12:42 PM
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Default Re: First World Problems

I saw a check once when I worked in a shop, in 1990.
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  #691  
Old 07-17-2016, 08:34 PM
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  #692  
Old 07-18-2016, 08:44 AM
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Default Re: First World Problems

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I saw a check once when I worked in a shop, in 1990.
I was gonna say: people still use checks?? :stunned:
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Old 07-18-2016, 09:21 AM
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Default Re: First World Problems

Checks are still newfangled oddities to Americans.
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Old 07-18-2016, 12:24 PM
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Default Re: First World Problems

Hell, I still remember when retailers and restaurants had counter checks, blank checks from various local banks, which a customer would fill out with their own information, there for the use of those who forgot to bring their checkbook. Those went away because there was a lot of fraud and uncollectible bad checks.
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  #695  
Old 07-18-2016, 01:08 PM
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Default Re: First World Problems

I remember reading about a con artist who made out checks to The West Bank of the Mississippi.
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  #696  
Old 07-19-2016, 07:40 AM
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Default Re: First World Problems

Quote:
Originally Posted by Dingfod View Post
Hell, I still remember when retailers and restaurants had counter checks, blank checks from various local banks, which a customer would fill out with their own information, there for the use of those who forgot to bring their checkbook. Those went away because there was a lot of fraud and uncollectible bad checks.
I remember that as well, as recently as 25 years ago. At the time many of those same businesses wouldn't take credit cards. Now those same businesses do take credit cards and often won't take checks, even if they are on a local bank. Times, they do change.

Do you remember when "swipe" meant to steal something? Now it means to pay for it with a credit/debit card.
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  #697  
Old 07-19-2016, 07:55 AM
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Default Re: First World Problems

:oldman:
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  #698  
Old 07-19-2016, 04:00 PM
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Default Re: First World Problems

I heard back about my missing money. I lol lol lol lied and said I had no records of what I had paid. They sent me an account summary of the last 5 months and showed where I got behind. The guy was like, oh, here's where you fucked up, hth. There lol lol lol was a failure to record a payment that was definitely cashed by the old management firm in November. I wrote back, thanks for the response! I went to the bank to check and someone forgot to write down that they cashed my echeck in November. I gave him all the details for the unrecorded payment. Obviously somebody fucked up and I was paid at least one month in advance and should never have been hit with a late fee.

Then I hit 'em with this:

To really get to the bottom of this we'll have to go all the way back to when the old firm took over back in 2010. That's when they they started with the hair trigger late fees and I decided it best to pay in advance. I don't know exactly how much I front paid but it was a lot.

Waiting for a response.
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Last edited by SR71; 07-19-2016 at 04:19 PM.
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  #699  
Old 07-19-2016, 06:15 PM
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Default Re: First World Problems

Quote:
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:oldman:
:shakecane:
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Old 07-20-2016, 09:09 PM
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Default Re: First World Problems

It took me a while to figure out what my out-of-office "Appt." on Monday was.
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